Effective Date:  19/0/2025

At  Annapurnamma  Super Market ("we", "our", "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the personal information of our customers ("you", "your") when you visit and make purchases on our website sirilwoods.com.

By accessing or using our website, you agree to the terms and practices outlined in this Privacy and Policy document.

1. Information We Collect

When you use our website or make a purchase, we collect various types of information, including:

a. Personal Information:

• Contact Information: Name, email address, phone number, and shipping address.
• Payment Information: Credit card numbers, bank account details, and billing addresses (Note: Payment details are processed by a third-party payment gateway and are not stored on our servers).
• Account Information: Username, password, and other details provided during account creation.

b. Non-Personal Information:

• Device and Usage Data: IP address, browser type, device type, operating system, and browsing behavior (pages visited, products viewed, etc.).
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content.

2. How We Use Your Information

We use your personal information for various purposes, including:

• Order Processing and Delivery: To process your orders, ship products, and provide customer support.
• Communication: To respond to your inquiries, send order confirmations, and communicate about promotions, updates, and new products.
• Payment and Billing: To process payments securely, manage transactions, and verify payment information.
• Marketing: To send promotional emails and newsletters (you can opt-out of marketing communications at any time).
• Improve Website and Services: To enhance your shopping experience, analyze website usage, and improve our products and services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers (such as payment processors, shipping companies, and marketing platforms) who assist us in delivering services to you.
• Legal Compliance: We may disclose your information if required by law or in response to a legal process (e.g., a subpoena, court order, or government request).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or successor entity.

4. Security of Your Information

We use industry-standard security measures to protect your personal information, including encryption, secure payment gateways, and firewalls. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies to collect non-personal information and enhance your experience on our website. Cookies are small files that are stored on your device when you visit our site. They help us remember your preferences, keep track of your shopping cart, and provide you with personalized content.

You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the site.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
• Opt-out of Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email or by contacting us directly.

If you wish to exercise any of these rights, please contact us at [Insert Contact Information].

7. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any linked websites.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date". We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email:  sirilwoods@gmail.com
• Phone:  +917075596910

Terms of Service for E-Commerce Website

Effective Date: 19/01/2025

By using our website [Insert Website URL], making purchases, or accessing any content or services provided on our website, you agree to comply with and be bound by the following Terms of Service.