• . Review the Cancellation and Refund Policy

​ ​Check the app's terms and conditions or FAQ section for policies related to order cancellations and refunds. ​Note if cancellations are allowed after an order is placed or after the delivery is initiated.

• Cancel the Order

   Open the grocery delivery app and go to the  "My orders" section. Select the specific order you want to cancel. If eligible, click the "Cancel" button and follow the prompts.

• Request a Refund

    If the cancellation is successful, the app may automatically process a refund. If not, locate the "Help" or "Customer Support" section in the app. Contact support with your order details and request a refund.

• Follow Up

  ​Keep records of your order confirmation, cancellation, and any correspondence with support. If the refund is delayed, follow up ​with customer service for updates. If you're unable to resolve the issue through the app, let me know the app's  name, and I can ​help you find specific contact methods or steps!